Rich Experiments

I help organisations run better and deliver important work.

I run operations and deliver funded projects, so you get one senior person for both. I provide fractional and interim senior operations support, and lead funded digital and service design projects from discovery through to launch.

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Rich, holding a microphone, presenting ideas back with two participants at a Tate Exchange workshop
Presenting ideas back at a Tate Exchange workshop on AI and human relationships, 2019.

More than a decade as Managing Director of Comuzi. Clients across my career include Google, the NHS, Wellcome Trust, Citizens Advice and Somerset House.

Most recent work

80+ employeesmoved in a TUPE transfer, completed on time
22 to 30people in the team during my interim cover

The Social Change Nest

Interim head of operations

TUPE, people ops and systems for a fiscal host that supports 600+ grassroots groups.

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Adoptedmy recommendations on hiring, onboarding and roles
One pricing documentfor every project shape, from a four-week sprint to a two-year build

Horizont Labs

Client and operations lead

An operations audit, a single way to scope and price work, and client delivery across a fully distributed team.

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The Healthy Dialogues Toolkit home page

Healthy Dialogues

Black Thrive

A free toolkit helping adults support the mental health of Black and mixed-heritage young people. Funded by Guy’s and St Thomas’ Foundation / Impact on Urban Health and NHS South East London Integrated Care Board.

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The Black Man’s Toolkit home page

The Black Man’s Toolkit

Black Thrive Lambeth

A free toolkit for Black men on health, money and wellbeing, shaped by conversations with Black men across the country.

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What changed

Results from my own contracts and from projects I delivered at Comuzi.

6,400 visitorsThe two Black Thrive toolkits recorded about 6,400 unique visitors in their first 30 days.
Hired againSouthwark Council commissioned the team again after the Great Estates project.
ExtendedSouthwark widened the healthy habits project during delivery, then took it into alpha and beta.
5 press featuresF’xa went from brief to live in 10 days and was covered by Vox, Dazed and the Evening Standard.

Clients across my career: Google, the NHS, the BBC, Wellcome Trust, Mozilla Foundation, Citizens Advice, Somerset House, The Social Change Nest and Horizont Labs.

How I can help

Three ways to work with me. Each page explains what is included, what it costs and how we work together.

Fractional and interim operations

Senior operations support part time, or while a senior post is empty. People, finance, systems, TUPE and change.

From £1,000 a week plus VAT

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Funded project delivery

One person to lead your funded digital or service design project, from the first brief to launch and handover.

Scoped after our first conversation

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Audit and roadmap

A focused review of what is working, what is not and what to do next, with a written plan you can use with or without me.

£2,500 to £4,000 plus VAT

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From £500 a day plus VAT.

Other work

Projects delivered at Comuzi, the design and technology agency that I co-founded and ran for over ten years.

International applications of machine learning Google Research into international use cases for an emerging machine learning technology.
Client confidential
How to talk about data without talking about data Understanding Patient Data, Wellcome Trust · 2020 Finding the moments in healthcare journeys where patient data can be explained, then prototyping how.
Co-designing with residents in a pandemic Southwark Council · 2020 Resident-led research with 45 residents on seven estates, and a toolkit for council staff.
Building healthy habits in 30 days Southwark Council · 2020 Discovery and alpha for a digital public health platform, from resident research to the TakeCare Southwark programme.
The Co-creation Playbook Citizens Advice · 2021 Embedding co-design in the Lab team’s ways of working, through a playbook co-created with them.
Decentralise Somerset House · 2021 An interactive platform on Black British art, co-designed with Somerset House’s Young Producers.
F'xa EY and the Feminist Internet · 2019 An AI chatbot teaching people about bias in AI, covered by Vox, Dazed and the Evening Standard.
Financial security for gig workers Doteveryone · 2019 Research and prototypes with gig workers, presented at the House of Lords launch of Doteveryone’s report.
How does AI augment human relationships? Tate Exchange and Hyphen-Labs · 2019 A public workshop at Tate Exchange, Tate Modern, on how AI could change relationships.
The Invisible Mask Mozilla Foundation · 2019 A cap that uses infrared light to confuse facial recognition, shown at MozFest 2019.

About

Rich talking through a worksheet with three participants around a table
Running a session at Tate Exchange.

Rich Experiments is Rich Fagbolagun. I spent more than a decade as Managing Director of Comuzi, a London design and technology studio, delivering work for Google, the NHS, the BBC and Wellcome Trust. Since then, I have led operations in mission-led organisations and managed funded projects from discovery through to launch.

I am based in London and work in person or remotely. I am available for UK and international projects, including work that requires travel. I hold an enhanced DBS check. You can also find me on LinkedIn.

Tell me what you are working on

Send me a few lines about what you need and when. If it looks like a good fit, we can set up a call.

Email me

Or copy the address: rich@richexperiments.com